Travel CRM & Accounting
TRAVEL CRM & ACCOUNTING · BUILT FOR THE UAE
Run your travel sales and your books in one place.
Orell Globosoft brings your enquiries, quotes, bookings and accounts into a single system. A confirmed file turns into a tax invoice, a receipt and a VAT entry — no spreadsheets, no re-keying, and no surprises at filing time.
3
Editions - Starter, Growth and Enterprise
5%
UAE VAT computed, filed and reconciled
360°
View of every customer, file and balance
Multi
Currency, multi-branch and multi-company
Where your sales pipeline and your books finally meet.
Most agencies run a CRM for sales and a separate package for accounts, then spend every month-end stitching the two together. Orell Globosoft is the one system where a booking and its money are the same record.
- Lead to cash, one thread
Enquiry, quote, booking, invoice, receipt and VAT entry all live on the same file, linked end to end. - Built for UAE tax
VAT at 5% on the correct base, your TRN on every document, FTA-ready return summaries, and Corporate Tax-aware books. - Money in any currency
Sell in AED, pay suppliers in USD or EUR, and reconcile each at the right rate with gains and losses tracked. - Grows with you
Start small on Starter and move up to Enterprise as you add branches, agents and companies — same data, same system.
Turn enquiries into booked — and repeat — travellers.
Capture every lead, never miss a follow-up, and quote faster than the agency down the road.
- Lead & enquiry capture
From web forms, WhatsApp, email, calls and walk-ins, all into one inbox. - Sales pipeline
Stages, owners and deal values, so you always know what’s likely to close this week. - Quotation & itinerary builder
Multi-option, branded PDF quotes with day-by-day itineraries in minutes. - Customer 360
Every traveller’s history, documents, passport and visa details, preferences and balances in one view. - Follow-ups & reminders
Tasks and automated nudges so no enquiry ever goes cold. - Omnichannel messaging
Email, WhatsApp and SMS with reusable templates, all logged against the customer. - Corporate & B2B accounts
Manage companies, sub-agents and their credit alongside walk-in clients. - Sales on the move
A mobile view for consultants quoting and following up from anywhere.
Every booking, every supplier, in order.
From a single flight to a full package, keep the operational detail and the true cost behind each file.
Booking management
Air, hotel, packages, transfers, visa, insurance and activities on one file.
Supplier & vendor management
Contacts, contracts, cost prices and balances for every supplier and DMC.
Vouchers & travel documents
Branded service vouchers and itineraries generated straight from the file.
Cost & margin per file
See the buy price, sell price and profit on every booking before it’s confirmed.
Connects to your booking engine
Pairs with the Orell Globosoft Travel Booking System and your GDS or supplier APIs.
Books that practically close themselves.
Travel-specific accounting that understands commissions, net and gross billing, supplier costs and multi-currency — not a generic ledger bolted onto a CRM.
Tax invoices & receipts
Compliant tax invoices carrying your TRN, in English and Arabic, raised straight from a booking.
VAT management
Output and input VAT tracked on every transaction, with FTA-ready return summaries at 5%.
Multi-currency accounting
Post in any currency, with automatic exchange differences captured on settlement.
Receivables & payables
Customer and supplier ageing, statements and reminders that keep cash moving.
Agent credit & ledgers
Credit limits, balances and statements for every B2B agent and corporate account.
Supplier reconciliation
Match supplier invoices to bookings and flag the gaps before you pay.
Bank reconciliation
Import statements and reconcile them against receipts and payments.
General ledger & journals
A full chart of accounts, journals, trial balance and audit trail underneath it all.
Expenses
Record office and travel expenses against branches and cost centres.
Corporate Tax-ready
Books structured so your annual Corporate Tax filing is a report, not a rebuild.
The numbers, the moment you need them.
Live dashboards for the front office, and the financial statements your accountant expects.
- Sales & pipeline
Conversion, consultant performance and source of business. - Profitability
Margin by file, branch, product and agent. - VAT & tax
Period VAT summaries ready to line up with your FTA return. - Financial statements
Profit & loss, balance sheet, trial balance and cash flow. - Receivables & payables
Who owes what, and what’s overdue. - Branch & company
Consolidated views across branches and companies on Enterprise.
Built for how travel actually works in the UAE.
Not a global product with a VAT field added — designed around UAE compliance, currency and language from the start.
VAT at 5%
Computed on the correct base for service fees, commissions and net or gross billing.
TRN everywhere
Your Tax Registration Number on every tax invoice and credit note.
FTA-ready returns
Period summaries that line up with your VAT return.
Corporate Tax-aware
Books and reports structured for UAE Corporate Tax.
AED + multi-currency
Trade internationally while reporting in dirhams.
English & Arabic
Bilingual documents and an RTL-ready interface.
WPS-ready payroll
Run salaries through the UAE Wages Protection System on Enterprise.
UAE hosting option
Keep your data in-region where you need to.
One platform, three editions — sized to your business.
Start where you are today and grow without ever changing systems or migrating your data.
Starter - for small agencies and single desks
Lead capture and pipeline, the quotation and itinerary builder, customer 360, tax invoicing and receipts, 5% VAT with FTA summaries, and core financial reports — for a handful of users at one location.
Growth - for mid-size, multi-branch agencies
Everything in Starter, plus multi-branch operations, a B2B agent portal with credit ledgers, supplier reconciliation, multi-currency accounting, role-based access, and advanced sales and profitability reports.
Enterprise — for large TMCs, DMCs and groups
Everything in Growth, plus multi-company consolidation, Corporate Tax and advanced compliance, GDS and API integrations, WPS payroll, single sign-on, custom workflows, full audit trails and dedicated support.
Connected to the tools you already run on.
Orell Globosoft sits at the centre of your stack rather than asking you to abandon it.
- Booking engine & GDS
The Orell Globosoft Travel Booking System, plus GDS and supplier APIs. - Payments
UAE and global gateways for online card and payment-link collection. - Messaging
WhatsApp, email and SMS.
- Bank feeds
Statement imports for fast reconciliation. - Accountant export
Clean exports for your auditor or external accountant. - Open API
Connect your own tools, portals and websites.
Your data, controlled and accounted for.
Built so the right people see the right things, and every change is on the record.
- Role-based access
Every user sees only what their role allows. - Audit trail
Who changed what, and when, across both sales and accounts. - Multi-branch & multi-company
Clean separation with consolidated reporting on top. - Cloud, backed up
Hosted, maintained and backed up, with a UAE hosting option. - Secure sign-in
Strong authentication, with single sign-on on Enterprise.
See your sales and your books in one place.
Book a walkthrough and we’ll show the full journey — an enquiry becoming a quote, a booking, a VAT-compliant invoice and a clean set of accounts — on your kind of business.
